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by heymijo
1845 days ago
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> companies are a collection of people Peter Drucker was on top of this. It's so obvious yet so often forgotten (ignored?). An organization is a group of people. Jumping back to systems thinking. People can respond a number of ways in organizations. Enter 'policy refusal' (see Donella Meadows' systems literature for more). Executive wants A to happen. A is not in employees' best interest. Employees ignore, delay, obfuscate, outright refuse, or actively undermine A. People are very good at policy refusal. Executives are good at not knowing its happening. |
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