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by dathinab 1846 days ago
I would argue there is a difference between "being opinionated about how to implement a use-case" + "being opinionated about focusing on a small set of use-cases" and "forcing new use-cases on the user".

The article is about the former, Amazon Sidewalk about the later.

Also nothing while being opinionated can be very use-full for product design there is no reason why people can't be opinionated in a "bad" way.

What this article is about, and what most people mean when they say you should be more opinionated is that you should not be to generic, that you should focus on your core use-case and from a companies POV that is always a good idea IMHO. At least as long as you core use-case is the use-case people by your software for.

3 comments

> What this article is about, and what most people mean when they say you should be more opinionated is that you should not be to generic, that you should focus on your core use-case and from a companies POV that is always a good idea IMHO. At least as long as you core use-case is the use-case people by your software for.

Nowadays I think the problem isn't a lack of opinions but people's opinions chasing messy (it not outright useless) data and feedback without a vision for what the product is. They become so obsessed about whether they could [implement this feature/expand to more markets/get more big clients/earn more revenue] according to X data ("because SCIENCE!") that they never stop to think whether they should.

IMO that's how opinionated people help build great products: by stopping cargo culting, scope creep, and desperate measures of all kinds that are backed by bad data. That doesn't mean that they know exactly what their team should be working on next sprint, but they do care enough to shut down attempts from other departments that would degrade the product, even if that means passing up short term gains that look good on paper due to customer feedback or usage data.

Default opt in to all changes could be Amazon’s self interested and opinionated position.

The comment above can also be an opinionated response as well.

Saying a company is client centric, but then not.. can be a mixed signal. There is plenty of brainpower to allow customers to tailor and optimize their experience so are less likely to leave, especially influential power users.

"forcing" isn't the right word though. They do have an opt-out. Making it an opt-out vs. an opt-in is very much "the former".
Given that most people won't even know what is happening without their consent it's not that different from forcing.

Opt-out is NOT consent, consent requires you do know about it, at least somewhat understand it and then "say yes". Opt-out it's more like forcing with a way to defend yourself.

I didn't say that opt-out is consent... and no opt-out is opt-out, and forcing is forcing.

Can you imagine how silly it would sound to talk about all the "forcing" that MacOS and Windows do that you can change by going in to settings and changing it? Indeed, Apple has famously made tons of decisions for their users about what the reasonable defaults might be, and is praised for this; no one calls it forcing.

I get it. I don't like the defaults either. That doesn't mean you can just slap on whatever word has negative connotations and say that's what is happening.