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by cssndrx 5461 days ago
You've gotta check out the troll comment by emmarose on that page... highly recommended.
1 comments

Troll comment? She was illustrating how clueless SHE was and how it must be hard for CSRs to deal with customers like her.
"Troll" as in I'm pretty sure she was making the story up. Judging by her perfect writing style and the degree of tech-literacy necessary for her to find the narrative to begin with.
But it was wrong of me to post such a cavalier comment on such a serious discussion thread.