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by tchalla
1840 days ago
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> Just to mention Belgium's example despite having an eID, you can't even change your address online in most communes and you need to physically present yourself and demand the address to be changed. I don't see why this should be done online. The registration/change of address requires a proof. Many services like bank accounts, pensions, tv tax etc. are linked to one's registration address. A one time physical presence (or a similar variant) is a reasonable tradeoff between verification and convenience. You create a meaningful hurdle and make people liable for their statements. Convenience is not the only metric to decide what should be done online. |
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1. You notify your new local council of the change of address.
2. A police officer visits your new home to check whether you actually live there.
3. Your official address is updated in the government's records and on the ID card.
Step 2 takes place in your home; step 3 requires you to physically go to the town hall because the information on the eID card needs to be updated. But step 1 should be doable online but isn't in every municipality. However, I think this is more a problem of every municipality doing this on their own rather than using a shared system. Also, the frustrating part is not that you need to go to the town hall, but that it has very limited and inconvenient opening hours and (in larger places) often long waiting times.