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by Jiocus 1850 days ago
> We're far from that. The gap between countries is big. Just to mention Belgium's example despite having an eID, you can't even change your address online in most communes and you need to physically present yourself and demand the address to be changed.

I see. Here in Finland electronic services has been widely implemented and very successfully so. I haven't been required to show up in person for anything in quite some time (altough I sometimes have). Government bodies are also very keen to inform about and push for the e-services available. Especially in these pandemic times, which I believe further incented the long tail - if there was one - to catch up and offer self-service online.

I belive Sweden is as far if not further than Finland, but I wouldn't know(!) because the ID and eID was a hassle I didn't cope with the last time I lived there ;) Thing were fine anyway, "because EU, Nordics".

2 comments

In Sweden the digitalisation of services is quite advanced, although there are still many things that you need to do via post. I cannot compare with Finland, but I can compare with Spain and the UK where I have lived and worked and probably Sweden is one or two steps ahead. The only gotcha is that you need to be inside the system and have an active BankId, otherwise you're a pariah.
Finland is also the only country that made rational choices in the setup of frequency auctions. Maybe better infrastructure delivers superior digital implementation of government structure because actual equal access to internet speed is guaranteed.