[rahimiali]

It looks like some of the investors have volunteered to become mentors. I suppose they have an incentive to curate eliteness on the mentor list to support their portfolio company. I'm curious how many hours/week of mentoring these investor regularly clock in on the platform (for example, Luc Vincent, Andrew Niklas, Jeff Queisser, Tido Carriero, or Seth Sakamoto).

(In your place, I'd either ignore my prodding or answer with a bland "I'm sorry we don't disclose these numbers to protect the privacy of the mentors", so I wouldn't blame you for dodging my prodding.)

Either way, I think the real issue is that you've done a gone job of explaining the benefits of your service to both mentees and mentors, but the mentees are misled into thinking some of their fee goes somewhere other than your pocket. If you make that clearer to the mentees, I suspect your service would be looked on more kindly, and it would avoid the unflattering comparison to Elsevier elsewhere in the comments.