[interpol_p]

I don't understand how dark patterns like these are ever a good long-term business strategy for a company

You drain user trust for short term gain. What is the point of continuing to take someone's money if they no longer use your product? If someone doesn't want my product, I sure as hell don't want their money and would be embarrassed if they ever paid by mistake

[nireyal]

That's exactly right! I think just as interesting is how good people make such bad decisions within a company. That's why I wrote in the article that using dark patterns is a symptom of a screwed up company culture.