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by fooblat
1844 days ago
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This drove me crazy when I lived in Berlin. I did some research and you don't have to put up with it. Contact Amazon DE customer service and tell them to put a note on your account that you do not consent to any changes to the delivery address. Legally you don't even have to do this but it makes the next calls go easier. If DHL leaves your package someplace else, like with a neighbor, that is between DHL and Amazon has to sort out. When next package was left with at a nearby building, I immediately contacted Amazon and informed them my package was not delivered to the correct address. I refused any and all suggestions that I go look for the package. I just repeatedly asked when I can expect delivery to the correct order address. They ended up shipping a replacement. After standing my ground on this a few times with Amazon, DHL stopped leaving my packages with other people. DHL doesn't their best to push last mile delivery costs onto you but you don't have to accept it. edit: typos |
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