[Ekaros]

Why companies should not have right to cancel their relationship with person for non-discriminatory reasons? And constant complaints and errors on aggregate sounds entirely reasonable reason.

If same thing kept happening inside non-online business I think we would find it pretty okay...

[Dayshine]

So, say you live in a rural area but have one local supermarket (5-10 mins away), and the next supermarket is 30-45 minutes away.

You keep finding the food you're buying is mouldy so you complain/return it.

They ban you.

So, now you need to spend significantly more money and time on petrol and driving in order to do you weekly shop.

That's OK?

[Ekaros]

If you keep buying mouldy food maybe there is need to change your habits... Or stop buying from that store in first place.

On other side, let's say customer violently attacks other customers or staff. Or causes substantial property damage intentionally, maybe attempts arson. Would you still disagree with them banning such customer?