[vorhemus]

If I think about things that should be automatized with robots in this world my number one priority would be boring or exhausting work like repairing roads, mine work, deliver goods from A to B. Why should we replace the "human" part in human-to-human communication with robots when social interaction is one of the pillars that define us? I'd rather speak with an unfriendly real person in a call center than an emotionless "friendly" robot.

But yes, if "improving conversion rates" is your main priority, it may be helpful.