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by tptacek
5467 days ago
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Trenchant, but ultimately orthogonal. The Big Problem here isn't that Hover has decided that user convenience warrants storing passwords insecurely. That is a problem, of course, but it is not as big a problem as The Big Problem here. The Big Problem is the grafs spent defending the soundness of Hover's password storage strategy. Hover does not appear to understand that they have conceded user security. They believe that a combination of their network security and physical security† mitigates these flaws. If you're going to sell out user security to minimize customer support costs, I'd at least like to know that you know that's what you're doing. That Hover does not appear to know what they are doing suggests that there is much more badness to be had in their systems, which is a problem that will burn them much more painfully than password hashes. † Notably, not application security --- no external auditor would let "user passwords appear in plaintext in a database column" slide. |
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But the audience for this blatant nonsense are the people who want Hover.com to mail their password to them, so they think they can get away with telling us that "a combination of their network security and physical security† mitigates these flaws." You know this to be false, I know it to be false, and I suggest they know it as well.