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by oooooooooooow 1856 days ago
Triage is what happens when you first look at a new ticket and decide what to do with it, any encounter/interaction after that is not a triage.

If maintainers feel like they need to close tickets only to keep order, than that's a problem with the tooling: tickets should only be closed if they're malformed, solved, or (arguably) wontfix.

2 comments

> If maintainers feel like they need to close tickets only to keep order, than that's a problem with the tooling

Oh, yes. Yes it is!

I think you were downvoted because the first part of your answer is wrong, but this one hits right on the mark.

I've always interpreted "triage" as the first response whenever something comes up (paralleling the medical term were it's from), is that not how it is?
Priority is a constantly moving slide.