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by wpietri 1852 days ago
Because Tesla's initial target audience is not you and me, but people who buy the fanciest, latest iPhones every year.

If you're curious, I'd recommend reading Moore's "Crossing the Chasm". I'm entirely for electric cars, but I'm part of what Moore would call the "mainstream market". I don't want a car to be amazing and cutting edge. I want it to work unobtrusively and very reliably. That means that I'm going to be hard to persuade and will want to wait for evidence.

That makes me a terrible initial Tesla customer. For a new tech product, you want early adopters, as they will happily spend money on things that don't work very well. You want the kind of people who will, sight unseen, spend $500 on a flamethrower that isn't a flamethrower. [1]

So given Musk's brand and given the size and wealth of the user base you'd need to launch a new car company, it's pretty much inevitable that Tesla (and now its competitors) were going to mine the technophiles who are happy to pay a premium for sealed-box gee-whizzery.

The good news is that the electric car market will be getting more boring over time. There a lot more people in the more conservative market segments, so although we aren't as profitable per unit as the early adopters, plenty of companies will eventually be addressing our needs.

[1] https://www.theverge.com/2018/6/10/17445838/boring-company-f...

2 comments

I suspect you aren't part of "the mainstream market". The main stream buys Android phones full of pre-installed software, Windows laptops full of pre-installed software. They fill both with anything and everything and don't worry one wit about control or privacy or anything else. They buy TVs with built in OSes and ads.

Those like you (and me sometimes) who do worry about this stuff are not the mainstream market at all.

It doesn't work like that. People fall into different categories for different sorts of product. For some things I'm in the earliest of markets. For some things, I'm in the latest. For cars, I am definitely a mainstream purchaser.

Note also that Moore's model is specifically about adoption of technology. There are plenty of other dimensions to markets, especially ones where the technology is mature. I think you're talking about people who tend to optimize for initial low price, and are insensitive to other concerns. Which again, people vary on based on product and need. E.g., I have a Pixel 3A because it was good value without junkware and other corner-cutting. But my headphones are the <$20 semi-disposable kind.

I thought I wanted a Tesla until I saw the inane techbro language they use on the centre console. They need to rollout a language pack for people with a mental age north of 5 if they want to cross the chasm. It would piss me off mighty to be confronted with that every time I got into the car.
Interesting! Could you say more? I'd looked at some console images, but they didn't have much text.
Here is a pretty good example https://youtu.be/pXvIzWhEWvA?t=332
Wow, that's awful. Yet more proof I'm not in Tesla's target audience.