[ncmncm]

We expect software to work, in places that are engineered. A SpaceX Falcon launch control system that encounters anything undecidable, whether in launch preparation or in flight, has utterly failed.

It was Microsoft that got people used to software failing on a routine basis, and "have you rebooted?". Before, anything that ever crashed, you sent back for a refund, or expected a tech to come out and fix it post-haste. Clearly MS could not make money that way, but getting people with no experience to believe failure was normal was quite cheap to arrange.