[netflixandkill]

The cost center mentality is a huge part of the problem.

As a consultant I've been trying for years, with limited success, to persuade people to think in terms of business process integrity, since that more clearly ties the necessary work to the revenue output. It's an uphill slog though as prevailing culture is checklist compliance.

Doesn't help that major consulting and advising firms make more money on checklist mentalities.