[Kalium]

> The laundromat saga happened largely because the owner of the laundromat was a jerk.

What should he have done differently that would have made the process work? Is it perhaps possible that his plans might have worked had he presented them with kindness, centered his words in compassion, and experienced a genuine blooming of human empathy? Greeted Calle 14 and Arguello with sympathy and real emotional engagement, acknowledging the legitimacy and validity of their concerns and pain, before refusing to donate?

Or was he a jerk because he didn't want to play ball with an unwritten shadow system that exists to make arbitrary and extrajudicial demands, and no amount of framing or emotional performance was going to make him into less of one? Can you help me understand?