Hacker News new | ask | show | jobs
by ehsankia 1859 days ago
They have plenty customer support if you're a paying customer. Pay for Google One [0] for example and you get Customer Support for all Google services.

[0] https://one.google.com/about/support

2 comments

Have you actually tried Google customer support? I had more success out of staring at a banana for half an hour and waiting for an epiphany than paid GSuite support.
I've used it 4 times, for Stadia, GPay and twice for Fi. Every time I got the help I needed fairly quickly and they resolved my issue.
I've contacted Google's customer support for Stadia recently (by chat) and they were good and reactive.
Google customer support is actually Hacker News. People post their problems here so that hopefully some Google insider will see it and deal with it.