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by oblib 1864 days ago
I've been using PayPal for 20 years for apps users pay a yearly fee for and never had a problem with them. The prices of the apps range from $30 to $50 a year so they're not a big ticket item and if a user requests a refund I issue it right away, even if they pass the "30 Day Refund" period I offer.

Most all the complaints I've seen about PayPal have to do with someone selling a pricey item and the buyer claims it did not meet their expectations. In those cases PayPal seems to side with the buyer and refunds their money, and that makes sense. They shouldn't be expected to arbitrate those issues because they are not in that business and have no legal authority to do so (as far as I know).

I honestly don't know what PayPal's legal obligations are in cases like that but it's clear they don't want to be in the business of enabling the defrauding of people.

In my case, PayPal has never been a problem for me.