[ldarby]

Thanks for the response, that sounds good and makes sense, I guess I'll continue waiting...

My family regularly does things like forget which browser they last used, or re-install windows, or otherwise mysteriously have all browser settings disappear, etc - all things that seem to be related to those key-backup issues.

[atatatat]

Put it on their phone or tablet.

PCs are no longer the right device for "mom and dad".