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by dteare 1852 days ago
I'm sorry it comes off that way. We don't mean any disrespect in the slightest. Your support over all these years means the world to us and we know darn well we wouldn't be here today without awesome customers like you. <3

I left a comment just above yours that I invite you to read. I don't want to repeat it in its entirety here but suffice it to say we're excited about our hosted solution and yes we can find ourselves shouting from the rooftops about it. Kinda like newlyweds I suppose. :)

++dave; 1Password Founder

1 comments

Ok, so go back through your forums and threads like these and read all the "how do I get standalone" questions throughout the last 5-6 years and tell me honestly that the awkward non-answers are just you guys being excited about your hosted solution. It's evasive. I'd feel a lot more mutual respect if you'd drop the charade and just say "yeah, you guys aren't really our primary use case anymore and we're not really planning to support you. Sorry." Making us read between the lines while you play coy games like saying "well, it's not advertised, but it kinda works on some platforms" is insulting.