[FalconSensei]

> The getting angry is just another sales tactic if the first one doesn't work.

WTF? I would never buy anything from someone who's getting angry at me. If the sales experience is that bad, what can I expect from customer support later? Threaten me not to open any support ticket?

[aequitas]

Well, if I didn't have the life experience I had by then I might have been pushed into the sale. He also tried to make me feel guilty about wasting his time (1,5 hours) talking through and drawing up a kitchen plan for us. Which is why I could laugh at the whole situation, because it's his risk for trying to get a sale. And if his kitchen drawing services where that good he should have made an agreement before spending his valuable time with us. But I doubt anyone would visit that place if he did.