[lainga]

Same thing happened to me with Domino's Canada. The call to place the order was returning a well-structured JSON error message (it didn't recognize the city I had entered, which was my suburb rather than my "post town") but the front-end wasn't telling me anything!

[throwawayboise]

This is why I always call to order for takeout or delivery. I'd say that 75% of the time I experience some kind of technical issues with online ordering. Just talk to the human at the store.

[jonpurdy]

I've found that half the time whatever site I'm trying to order with doesn't work, either due to Safari, adblock, or whatever. Sometimes doing it in Chrome helps, but not always. Even if it works, I need to create an account and set up another email aliases for the site (since every site gets it's own alias).

I've learned to just call orders in these days.

[dont__panic]

The killer for me is Indian places that only offer their mildest spiciness when you order online, but ask you for a spiciness level when you order on the phone. Absolutely brutal.

[brnt]

I find calling is not just for take out unreasonably effective.

Somehow (well, we know the reasons) many websites and platforms require you to have a full inner model of its workings if you want to get things done. If you call, more often then not the person calling you does that work for you.

[admax88q]

The value add of Skip/UberEats/GrubHub is more obvious now. At some point it's just nice to have an app that worksz even if you pay a premium for it.

[sunshineforever]

I can't help but think of the article on posted on here about a week ago with the old woman who refused to order milk online after her service canceled phone ordering.

[thih9]

More and more businesses are adding prerecorded responses and menus to their regular line. It’s a matter of time until we completely automate delivery calls too, I guess.

[mjevans]

Then I'll either go there less and just order in person, or not at all.

The whole reason I call is E.G. Round Table Pizza had a perfectly good "Web 1.0" website. Instead of updating some CSS rules to make it render better on mobile they seem to have outsourced to a third party and now everything performs worse and has it's own clunky hell. So instead of using a shit re-design on a website I just call on the phone.

[GordonS]

Similar story with Dominoes UK, where signin doesn't (or didn't a couple of weeks back) work with uBlock.