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by jandrewrogers 1863 days ago
There are nuances to it. The criticism needs to be constructive and concrete. Saying “the new plan is stupid” without a coherent argument for why it is stupid won’t be listened to. If you have a credible, coherent argument you will be taken seriously by the CEO. However, offsetting this is the reality that in many parts of Europe that work like this there is a class consciousness — what will be taken seriously often needs to be on matters deemed appropriate to your perceived knowledge and ability. They don’t automatically trust that you have any idea of what you are talking about. It generally isn’t like voting on “rightness” or “wrongness”, it is about building a consensus on the true state of the world.

Lastly, you need to moderate your feedback because sometimes the CEO can take you too seriously! If you just lay out a coherent argument that something is stupid, it can look very dire to the CEO. Offering a thoughtful and slightly more optimistic alternative perspective can help a lot. I had to learn that I was unduly stressing CEOs in these situations, because they took the negative feedback seriously without proactively offering a counter-balancing optimistic scenario when that existed. The best approach is “this is won’t work but I have an idea”.

Even in cultures where this is considered normal, most people don’t do it, or don’t do it well. Constructive no-bullshit feedback is genuinely valued by CEOs at large companies. Being that person, which I naturally am, has been very high leverage across many large companies in my experience.