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by slownews45 1856 days ago
This primarily affects professionals dealing with the IRS.

Individuals have been migrated a few times and a few different logins.

IRS had a "get transcript" service. It had things like super secure passwords and password rotations, but password reset and setup could be done with social security + some real basic info from credit reports (ie, where did you live etc) and didn't not timeout.

So think - 100's of thousands of fake accounts for the hackers, and pain for the real users.

That's pretty common in the US for govt systems - the password reset process is often ridiculously easy because some systems have so many reset requests you can't function with anything careful.

Imagine folks in govt - 10 systems, 90 day password rollover and there was a move for a while to 12 character passwords with no reuse and upper / lower / special / numbers (but special characters are limited so password generators often error out). It got so bad there was one reset process that was outsourced to a third party AND all you had to provide was the username which was derived from the users full name. They then gave you a new password over the phone. It was honestly easier to reset then even fight the system. You have a new intern whose forgotten their password, IT just calls reset help desk for a new one.

The security problems in all this are

1) reset process so weak

2) everyone - and I mean everyone, writes these passwords down in a text file on computer

3) because new account setup can be ridiculously long - a fair bit of password sharing, so these passwords tend to end up all over the place (training documents etc etc) which then of course end up online somewhere.

I could go on.