[Aeolun]

The fact that it’s down is not the problem, but it’s painful that there’s nothing I can do to fix it.

That’s the part I like about self hosting. It may ultimately be down more often, but I never have to tell someone “Nothing to be done, we wait.”.

[Sebb767]

Which is better for you, but for your company, "wait, I'm on it" and "wait, they're on it" does not make a world of difference.

What's better, on the other hand, is that you can schedule expected and possible downtimes to a time that causes the least impact to your company; with a SaaS, an update might cause you problems any time.

[blacktriangle]

You're second point exactly nails it. Hosted solutions break because they're busying pushing new features I may or may not care about. When self hosting I can decide when upgrading is worthwhile to my needs and then plan when to make risky actions according to my own organizations time line. Any single org can probably get away with 90% uptime just so long as the downtime is at the correct time.

[Aeolun]

While I sort of agree, I guess that’s that’s arguable. My bosses really like telling theirs that we are doing something about it too.

In these kinds of situations, you often end up in a situation where they say ‘the problem is resolving itself in region x’, where region x is not relevant to you at all. If you are fixing your own setup you can focus on exactly what is most important (to you) first.