[athst]

I agree, it was good for them to respond with something. It shows that they are aware of the many criticisms flying around the press right now, and that they are actually paying attention. Saying nothing would make it seem like they are totally disconnected. Maybe it wasn't the best response in the world, but it wasn't bad either.

In the quick news cycles of today driven by twitter, as a company you have to respond quickly to stuff like this. Otherwise it just snowballs. I'm impressed they drafted a response in the same day as well.