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by bradknowles 1866 days ago
Jira is very sensitive to the configuration you build for it, and the hardware it is running on. The full configuration for Jira would make an Encyclopedia look small. Get that wrong (as many places do), and it is hard to use and dead-dog slow, at the best of times. But if you have a real Jira wizard who can configure things correctly, then it can easily be the fastest and easiest way to organize your development and operational support tasks.

I’ve seen both good and bad Jira configurations. And I’ve seen them run on both good and bad hardware solutions.

There is a reason why Atlassian is getting rid of Enterprise Jira, because it’s really hard to build a good hardware solution for running Jira properly.

I submit that anyone who hates Jira probably has not seen a good Jira configuration. And anyone who loves Jira probably has seen a good configuration and doesn’t understand what everyone else is complaining about.

Jira is a real Jekyll vs. Hyde type of tool. In my experience, how you feel about Jira says much more about the type of configuration you’ve seen than anything else.

4 comments

> There is a reason why Atlassian is getting rid of Enterprise Jira, because it’s really hard to build a good hardware solution for running Jira properly.

This has been done wrong by Atlassian.

I’m sometimes really jealous when I see fast self hosted public JIRAs and by the meantime, the instance I have to work everyday on atlassian cloud is both snail-slow and airplane-heavy.

On the one hand, I actually do agree with you. On the other hand, if nobody can use the tool right, then it's not the user at fault.
The GP's point was precisely that some can use the tool right.
> There is a reason why Atlassian is getting rid of Enterprise Jira, because it’s really hard to build a good hardware solution for running Jira properly

And they are replacing it with JIRA Cloud that cannot be configured at all, and is unbearably slow.

Thanks! I hadn't heard about this before!