[whakojacko]

Sounded like standard bland pr-speak to me. They didn't specifically address any of his points and it comes off as extremely impersonal. I hope for RIM's sake they are sending around a much more detailed memo internally. For instance, the second sentence:

"It is obviously difficult to address anonymous commentary and it is particularly difficult to believe that a 'high level employee' in good standing with the company would choose to anonymously publish a letter on the web rather than engage their fellow executives in a constructive manner"

seems to just strengthen the original author's point 8

[robtoo]

"It is obviously difficult to address anonymous commentary and it is particularly difficult to believe that a 'high level employee' in good standing with the company would choose to anonymously publish a letter on the web rather than engage their fellow executives in a constructive manner"

says the unsigned blog post.

[18pfsmt]

Most of us do this everytime we post to HN and let our logic stand for itself. I feel this is the most reasonable way to conduct ourselves, and I have come to hate browsing blog comments after being spoiled by HN.

[Helianthus]

It's definitely reasonable; but we are also not explicitly speaking for a corporation.

[18pfsmt]

The OP was not speaking for a corporation, near as I could tell, but was speaking as a concerned employee. The response from RIMM was equally anonymous, yet it wreaked of the PHB mentality that got RIMM where it is in the first place.

[nl]

we are also not explicitly speaking for a corporation

Not always the case; eg: http://news.ycombinator.com/item?id=1932272, http://news.ycombinator.com/item?id=1502909 etc