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by zipityzi 1866 days ago
Thank you so much for starting this project and hopefully long-term investment. Incredibly refreshing.

The site is down for the moment. What is the situation about warranty?

Do you plan to offer multi-year options? I’m all for repairing my own laptop, but if there is an option to pay upfront for some peace of mind on at least the parts, I’d bite.

1 comments

We offer a pretty standard 1-year limited warranty. Extended warranties are something we are exploring, but are not available yet.
Thank you for the reply. Great to hear it's on Framework's radar.

While the reparability helps (as I'm used to even $800 laptops calling for $300 screens + webcam + Wi-Fi antenna), if it's profitable for Framework, it'd be an instant buy here.