[g_p]

In the EU there is a (little known) law that does as you suggest -

https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32...

This regulation specifically looks at platform-to-business relationships, and requires actual disclosure of reasons, notice periods, etc.

What we need to see are cases using this law (as it's pretty clear from article 4 what business' rights are), so it becomes too costly to trample over businesses in an unaccountable way. Once the cost of human intervention and support is lower than that of their legal bills and penalties, human support and intervention will return. Platforms are getting away without humans in the loop as a result of the lack of cost impact to them of a mistake. Once it hits their bottom line and gets their counsel in a pickle, it will start to change rapidly to preserve their bank balance.

[simion314]

I am from EU, I will try and google more, my issue is with PlayStation and I could not find with my searches any way to appeal or get clarifications on what happened. I am not sure if sending an email on a generic contact email address with a link to the law will work.