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by lifeisstillgood 1871 days ago
This is brilliant and I wish you all the very best.

Can I ask about safe-guarding? It's not the first thing you think about but if you cast your mind back to Airbnb or Uber, their biggest issues were safety.

I would imagine background checks would be insufficient - do you plan to monitor / record sessions? What training is in place for the 30k volunteers? Will there be mentors / chaperones who can drop in on calls and check?

Even with the best of intentions a middle aged guy trying to teach statistics for two hours a week to a 16 year old girl is going to be awkward. Without the best of intentions that's a minefield.

That said - hope you blow the doors off!

1 comments

Thanks! Aly described most of this in a post below: https://news.ycombinator.com/item?id=27119947

The scalability our volunteer training effort is definitely something we're actively working on figuring out. We're trying out peer mentoring between volunteers and that has gone really well.

It's also a major reason we are chat/whiteboard only.

Thank you