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by lifeisstillgood
1871 days ago
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This is brilliant and I wish you all the very best. Can I ask about safe-guarding? It's not the first thing you think about but if you cast your mind back to Airbnb or Uber, their biggest issues were safety. I would imagine background checks would be insufficient - do you plan to monitor / record sessions? What training is in place for the 30k volunteers? Will there be mentors / chaperones who can drop in on calls and check? Even with the best of intentions a middle aged guy trying to teach statistics for two hours a week to a 16 year old girl is going to be awkward. Without the best of intentions that's a minefield. That said - hope you blow the doors off! |
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The scalability our volunteer training effort is definitely something we're actively working on figuring out. We're trying out peer mentoring between volunteers and that has gone really well.
It's also a major reason we are chat/whiteboard only.