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by gumby 1873 days ago
The size and locus of liability varies by the country of card issue. The US is particularly "generous" in shifting most of the liability onto credit card issuers; few (or any?) other countries do so.

BTW the origin of this legal regime is the card issuers themselves back in the 1960s as people were reluctant to use the cards. It's also good law in the sense that the card companies can modulate the line between reducing friction vs their fraud detection abilities & tolerance for fraud.

Of course one of the downsides is they do this via mass surveillance. That's why I put the quotes around "generous" -- it wasn't out of good will towards customers. Another was pushing quite a bit of responsibility onto merchants.

1 comments

For online transactions almost all liability is with merchants. Seems like unless chip is used then offline transaction fraud liability is also on the merchant (otherwise that shady convenience store wouldn't have any reason to check your signature/ID all the time).
The article pointed out that with the new system the online transactions liability shifts to the banks. Thus the article claims banks may reject a payment request if they consider the merchant suspicious.