[jeroenhd]

Seriously, if having to stand up and get whatever 2FA token thing your bank needs is too much effort for a purchase on your site, then I have strong doubts about how much your service is really worth.

Another explanation would be that customers run into trouble because they don't know how to use secure online payments. In my opinion, those customers probably shouldn't be doing any online banking on their own with the massive fraud risk that comes with stuff like this.

This line says it all, in my opinion:

> Users may also choose to abandon a transaction simply because there are additional steps to complete, giving them more time to contemplate their purchase.

PSD2 saved a lot of people from making bad financial decisions by the sound of it.

[WesolyKubeczek]

Seriously, I'm used to a bit of contemplation before I hit that final "Buy" and proceed to the payment gateway. I like it. I like that I have to enter my billing/shipping addresses. Decide if I want an invoice for a business or an individual. Think again. Go-around hunting for a better option one last time.

Lately, I've had a harrowing experience of misclicking on Amazon. The bastards have put "Add to Cart" and "Buy with 1-Click" so close together that I clicked Buy thinking I was adding to the cart.

I promptly got emails about my order having been finalized. No confirmations, no whatnot. Like those annoying traffic lights on some streets that go straight from red to green, without amber in between. I felt a bit robbed. True, I wanted to buy the stuff, so I didn't cancel, but damn it, not like this.

[karatinversion]

If you don’t cancel the purchase on principle, it was the correct (revenue maximising) design.

Not that I can talk, this is how I started my print subscription.

[WesolyKubeczek]

For them it was correct. Not for me. For me, it was abrupt.

I'm going to adblock the "buy with 1-click" button.