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by estaseuropano
1873 days ago
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Consumer protection legislation protecting consumers. I don't see the issue. > Since many consumers are not familiar with the 3DS process, there is a higher chance of abandonment during the authentication process. Users may also choose to abandon a transaction simply because there are additional steps to complete, giving them more time to contemplate their purchase. The data here is not really provided so we have no way of verifying they are stating e.g. simply that conversion in Germany went from 80%+ to 40%+ just due to PSD2 requirements to verify identify. 50% of consumers stop their purchase because they have to verify their CC? That seems absurd. If the reason as cited above is unfamiliarity this means it is a purely temporary impact. If its birthing issues of implementation that too should be temporary. If consumers stop their biy due to reflection or realising that they don't trust the shop that too is a good thing. |
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