Hacker News new | ask | show | jobs
by loudtieblahblah 1867 days ago
I use Linux top to bottom in my home.

My work laptop. My wife's PC. Our plex/jellyfin media server.

My sister's pc and my elderly parents PC are also ubuntu.

I have found my support time for all of them dramatically went down after I got them off windows.

Windows slowing down over time. I longer happens, lengthening the age of hardware and pushing off OS reinstalls, which can at times cost money based on the OEM model.

I can still suck more juice out of a machine with a RAM and add drive upgrade, again, without paying for a reinstall, and saving them lots of money in the process.

LTS/stable distros just work, out of the box, for most people.

Its people like me who have an incessant need to tweak everything that will mess up a Linux desktop.

3 comments

> LTS/stable distros just work, out of the box, for most people.

Do you have any source for this? I know a few people who use Linux (or used it in the past, including myself), and number of complaints is definitely a lot higher than from the people on macOS/Windows.

This has just been my experience.

The only real difficulties I've had is someone else buying them a scanner/printer combo and manually having to get drivers from the manufacturer's site and install them creating a problem when the driver packages depend on libraries not available in the repos any longer. But for me, it takesa bout 20 min of googling around to find the solution.

And other than that problem, I rarely if ever, have to support them for anything.

Half the time when i do, it's because they got banned from a website and didn't understand it, or they were having internet problems and it was unrelated to the OS.

My mother doesn't "like" Linux, but she can't articulate why. She's been wanting to "upgrade" my dad's computer for years as this sneaky way of getting away from Linux. But the reality is, as old as my Dad is - the XFCE desktop environment is more familiar to him, coming from Windows XP/7, than Windows 8.1-10 is.

It's also pretty helpful, frankly, that when something - other than updates - requires root access, he just backs away and doesn't mess with things. Same for my sibling.

This, in itself, has prevented a lot of problems IMHO. People just click "yes" and escalate their privs in Windows without giving a second through about it.

I tried Ubuntu with my parents. Caused lots of problems. Moving dad back to Windows and my mum to a MacBook Air. I haven’t done the whole support call in 3 years now.
Is it a preference or a requirement that when someone points out issues with Linux, in this case from Linus... that Linux users must come to tell you all about how they use it successfully?