[kippinitreal]

The Goal is one of my favorite “business” book (it’s written as a novel). it addresses all of the wasted energy when you target efficiency at the expense of hitting your true goals.

https://en.m.wikipedia.org/wiki/The_Goal_(novel)

[hnick]

A truly efficient process would be a bullet in the head at birth bypassing everything else. So yeah, goals aside from efficiency are important.

Now some efficiency expert is thinking about how we can skip the bullet to save money.

[mbrodersen]

Yep The Goal is absolutely brilliant. I have read it 3 times and will read it again.