[dabinat]

This seems to be aimed at developers / testers but it might be useful for end-users too.

If a customer reports a problem we can’t reproduce, it would be handy to just direct them to a plugin they can download to generate a report.

But the up-front pricing model doesn’t work for that kind of scenario because customers wouldn’t pay for it. It would be better to have the customer download it for free and enter a one-time code that allows them to use it under my subscription.

[mdaniel]

FWIW, that scenario is closer to the problem Sentry is trying to solve, and their feedback capture mechanism allows the end user to contribute anything relevant, or even just rant!, which can be helpful beyond just the raw data of an error capture

I do recognize that this tool seems like it's oriented toward logic bugs whereas Sentry really shines in the unforseen outcomes case, but I'd bet a well placed "send feedback" link could still capture the browser details and breadcrumbs without requiring a formal error per se

[bjarocki]

That's interesting. I'll add that to my to-do and think about possible solutions. Thank you!