[ClumsyPilot]

>"Okay, you've described the business models, but so what?"

That the defining feature mate!

Getting paid an extra to provide premium service to a customer is normal in some areas, but it's a crime of you hold public office.

[hirako2000]

S/he may argue that public officials manage to do it too, despite its illegality, hence it's Okay for Amazon to do so. For some, whatever Amazon does is okay, there will always be some other cases happening elsewhere that in some twisted ways are the same. I think most people are only ever consumers, and can't escape their subjectivity on this matter. They get theit toys delivered within a couple of days, the invoice says free delivery, they want things to remain that way so what ever Amazon is doing is okay (for them, for now)