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by gonehome 1878 days ago
This kind of thing really bothers me - it's like a symbol for how little they care about existing users.

I feel like there should be some specific name for this kind of thing - design patterns that target new users and suck for existing users. Honeymoon feature?

'First hit is always free' feature? Maybe just 'First hit'? I'm bad at naming.

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"As they approached the city they could see enormous walls surrounding it. Jonathan noticed a guard standing near the entrance to the city. The guard was shouting, “Sign Up! Sign Up! Sign Up!” and then more quietly, “or Log In.”"

https://zalberico.com/essay/2020/07/14/the-serfs-of-facebook...

1 comments

That seems to be the way modern business works. Entice new customers with great offers and then neglect existing customers while milking them for money. Cable is like that. Cell phone plans are like that. With my car insurance it was the same. They raised rates every year so after 15 years I switched companies and now I am paying half the premiums. Even companies are like that with employees. New people are getting big raises for joining and people already there are getting 1% raises per year.

It seems loyalty is for suckers these days. It used to be that long time customers and employees got rewarded. Now they are being punished and exploited.