[epistasis]

I'm about ready to unsubscribe from the LA Times for this BS. They seemingly invalidate my login every day, then when I get linked to an article, a huge pop-up obscures the article while reading it, and despite paying them for this damn service I can never even find a way to login.

And if you do this to people just because their cookie went stale, then is this really a customer that you want to remind that they don't use your service enough? A customer that is happy paying the bill every month but doesn't use a ton of resources?

It reeks of really bad optimization of metrics: do everything possible to increase conversions, at any cost to the rest of the business. That sort of desperation is not good for retention.

[vincentmarle]

> They seemingly invalidate my login every day

I don’t get it either, this is why I stopped reading the LA Times (I should probably cancel my subscription). On the other hand, I can’t remember the last time I logged into NYTimes, it just works (that’s why I read it daily).

[bluedino]

I'm not sure who owns the LA Times but it seemed like for a year you had to randomly login to any of the Advanced Media owned newspaper websites. Seems like a simple issue to fix. Maybe it wasn't.

[omarhaneef]

Are you linking from within Facebook or Twitter? I think they have their own mini browser so your logging in outside doesn't count inside.

[Swenrekcah]

That’s another one. Shipping an In-App browser should be punishable by 20 years of only browsing the internet via Pinterest.

[epistasis]

Twitter or other chat apps or web-based link aggregators, but not Facebook. When in an app on mobile, I usually launch the native web browser from the Twitter browser. I almost wonder if some of the link parameters log me out some times...

[kingsuper20]

>I'm about ready to unsubscribe from the LA Times for this BS.

At this point, I just naturally assume that newspaper websites are unusable. They certainly give ad-blockers a workout. Once you get through all the cruft candy I especially like the paywalls with the several second delays.

[majormajor]

The login link is consistently in the bottom left of the popup for me, though I also wish it lasted longer.

Some of this I suspect may be related to browser privacy settings these days, as the "Remember me" checkbox to avoid hitting 2FA for my bank accounts basically no longer works for me either these days? Some 3rd party cookie collateral damage?

Password manager makes it pretty painless anyway, though.