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by Anon1096 1879 days ago
Vanguard is another one that drives me up the wall. Going to Vanguard.com doesn't have a sign in area to autofill with a password manager; you have to go to the personal investors page. And sessions are hard limited to 15 minutes so you have to jump through these hoops every time. I have the correct page bookmarked but even on that page the log in boxes don't appear until half way down.
2 comments

The same Vanguard that could have millions of dollars of investments in your account? What’s the appropriate time out?
I don't think the criticism is the logout time, it's the fact that you have to hunt for the button. The logout time only exasperates the problem.
How about having a short timeout for making transactions and a longer timeout for viewing balances and transactions?
Should probably require a TOTP MFA code for all movements of money anyway regardless of session validity.
Totally agree, Vanguard's landing page is a disaster.

I was able to directly link this page however, which I bookmarked:

https://personal.vanguard.com/us/AuthLogin