[klelatti]

Losing a third of your staff in one day over something that started off as a list of customer names counts as astoundingly bad management by any measure.

Don't start saying it was all due to the people who left - there were a number highly respected, long standing and apparently extremely hard working employees in that list. And they are probably prevented from giving their views due to severance terms whilst DHH in particular will no doubt be blogging about it again within days.