[pm90]

“Instigating employees” really?

People were hurt by a very obvious instance of the company failing to live up to its stated values, so they attempt to bring it up to its founder.

He’s painted the situation as “troublemakers out to get my skin” whereas from all the reporting it appears that he’s been the one to needlessly throw a childish and very public temper tantrum.

[digitaltrees]

Read his words. They offer a respectful measured tone. They acknowledge and seek to make amends. It is a case study in healthy communication and dispute resolution, and that is saying something for someone like DHH who is prone to bombastic trolling generally. DHH never said instigating employees he merely requested that the apology be accepted and the team move forward. Then he asked everyone to consider the degree of severity of the problem and not give in to the temptation to bring slippery slope arguments into the debate because it actually undermines any possible progress by inflaming the debate, making people’s opinions more intractable and destroying any possible resolution.