Hacker News new | ask | show | jobs
by thirdlamp 1872 days ago
On top of the points others in this thread have made, I think this is also a lesson for UX designers. It's really obvious how the Yayagram works and how to use it and this is how our UX should be.
4 comments

As a former UX designer, this is a wonderful device and I love it. It was clearly made with a particular user in mind and they thoughtfully designed around the user constraints.

It’s effective because it’s as simple as possible, and relies heavily (as pointed out by the designer multiple times) on very old metaphors like switchboards, telegrams, and binary state indicator lights. It feels obvious because these metaphors have been in our lives for decades, so we’re very familiar with them. But it doesn’t mean that we didn’t have to learn them at one point. It’s sort of like how the Beatles sound like regular music today, but in their heyday they made very new sounds and lots of people thought it was shit music.

I feel like UX designers are devalued because they often seem to create irritation rather than harmony. Let me tell you, it’s a real pain in the ass making harmonious experiences when you’re playing second fiddle to short term business goals, or even third fiddle to short term engineering constraints. I would love to go into Gmail and declare it a finished product and get the whole team to spend a year figuring out which features we can strip out to simplify the product and design it holistically like this Yayagram, but it’s a terrible business decision so we’re not doing it.

In real life, UX designers are there simply to prevent large apps from devolving into CRUD hell, and it’s nearly Sisyphean.

Yeah i feel like a new UX idea isn't fully appreciated till many years later when they're widely accepted
NUIs: iNuitive User Interfaces used to be (perhaps still is) an interesting design philosophy in the UX space. The goal being to build a system that a brand new user fresh off the boat could walk up to and intuit what the system could do and how to manipulate the system to solve their problems. Though this is complicated by our thought patterns and habits being altered by just interacting with computer systems. So, it becomes hard to pinpoint exactly what "intuitive" means to an audience as wide as the entire population or even small groups like "university students".

Thinking this way becomes incredibly important as systems move from dedicated devices further into coordinated actions of ubiquitous devices.

Does NUI not stand for Natural User Interface? iNtuitive is definitely Non-intuitive.
Probably an attempt at the time to expand the scope of the acronym as the natural user interface concepts are older.
I absolutely love it but is it really obvious how the jack connection thing works? I would imagine only to former switchboard operators and modular synthesizer players.
The cable could be replaced with a rotary switch with stops for each recipient. I’d also add a picture of each grandchild in addition to the name. But overall, this is an awesome idea :-)
I could see this, maybe each time the dial settles into its little ka-thunk index might also play “hello grandma” in the grandchild’s voice.
Or a set of radio buttons (i.e. from an actual radio).
The old radio metaphor would work pretty well!
It should be obvious to just about anyone who was born in the last 100 years[0], as they should be all familiar with the basic principles of electrical devices: you power a device by connecting it with an outlet using a wire[1]. The underlying concept here is that a wire can transfer something useful from one point to another. Like electricity. Or, in this case, a voice signal.

Even if you found someone who's confused by the use of wire in this device, I think a 30 second explanation and demonstration would clear it up forever.

--

[0] - Excepting the Sentinelese, and some other remaining groups with zero exposure to industrial-era technology - of which there's very few remaining on the planet.

[1] - And even in case of people who have never seen electrical devices, you can easily come up with a simple analogies to transfer this concept across all advancement levels. Voice traveling along a taut wire. Water flowing down the gutter. Grain rolling down a chute. Water dripping through, or flowing along, a soaked string. A bolas. Poking a bear with a stick. Etc.

Or anyone who has used wired headphones.
What's the lesson here? Yes this is a simple UI, but if put next to an iPhone which one will a billion+ people pick?
Although the iPhone is a more popular device it doesn't fill the accessability needs of all users. Just as many countries have disabilities acts for manufacturing and civil engineering, shouldn't technology and platforms have something similar?