[epicalex]

I've just had a similar experience with ebay.

About 75% of the times I log on to ebay, (no exaggeration, I only purchase something a few times a year and this happens almost every time), my account gets locked for suspected unauthorised access and I'm forced to reset my password.

I have a static IP, and only ever use the same two devices. I have a strong unique password.

I spent 15 minutes on the phone with their account security team who could tell me nothing about what triggered the lock, nor did they have any advice on what I could do to prevent this from recurring.

Something in their automated system is giving a false positive, and neither I nor seemingly anyone on the account security team has any way to address it.

[grishka]

I had this same issue with "suspicious activity" many years ago, and I had to call a US number to have it sorted. Though I did have it sorted.

They keep spamming me with the meaningless "help us protect your account" emails tho. The kind with a lock icon and zero useful information. I set up a rule to auto-delete those.

[FridayoLeary]

you can just go onto your account settings and uncheck the relevant box to stop the messages