[frombody]

It's actually much more interesting than this person describes.

It turns out this company makes machines for lots of other fast food chains but McDonald's is the only one with this problem, and it seems to be intentional to allow Taylor to milk mcds franchisees.

It gets stranger when you realize that the majority of the problems seem to stem from the manufacturer purposely designing their machines to prevent their customers from operating them properly to inflate the need for maintenance .. even going so far as to silence an invention that allowed the machine to display human readable error messages to allow the operator to know things like if the hopper was too full to run the cleaning cycle.