[throwaway0a5e]

Even ignoring leaders, once you get beyond 100-200 people responsibility is necessarily divided up such that people stop being responsible for the organization and start being responsible to the organization. And then the organization does sociopathic things things whether people want to or not. Even an organization's leaders are subject to this. After all 100s of people's paychecks depend on their decisions. The more people you add, the more you divide up responsibility, the more you remove the leaders from the customers, the worse it gets.