[avinashjn]

Thanks for sharing this. I never read this article of Joel. Must be because I never thought I will end up building a bug tracker of all things!

Very useful pointers there.

1. Make sense, maybe add some CANNED FORMATS for steps to reproduce will make sense.

2. true, but its now a question of FIXED RESTRICTED WORKFLOWS vs FLEXIBLE WORKFLOWS (like trello)...

3. this is already there

4. yes

5. already available

6. we have added in a 'report/respond to bugs via email' feature that lets you email in the report. Couldn't get some of our team members to change their 'emailing bugs' habit

7. yes, agree

8. Absolutely true. There needs to be a PM who does remind them though, otherwise we will have stale bugs at the end of the sprint

9. A thought might be to group a set of bugs into a feature. Maybe that can be a feature of the bug tracker

11. This is our greatest blocker as of now. Every user wants a new field to track.