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by ryandrake
1888 days ago
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This example doesn’t seem to have anything to do with the law. If you’re a big and important customer, you get more leeway to make mistakes and get them reversed. If you are small potatoes you don’t get to reverse mistakes. Go rack up a $1000 phone bill by mistake and see how difficult it is to fight. Then, go be a Fortune 500 company and see how easy it is to get a mistaken corp phone bill fixed. It’s not fair but it’s reality. |
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