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I find these cognitive surplus [0] really promising. If not for identifying the people for whom a task is easy. It’s always neat to me how some things are easy or hard for people and the time is spent trying to match this effectively.

I have a friend who is a regex expert and can answer in seconds what takes me hours. But I’d never want a thousand people to ask vim each arcane question in case ve also knows the answer for that topic.

[0] https://en.wikipedia.org/wiki/Cognitive_Surplus